Frequently Asked Questions
Find answers to the most common questions about TaskPay
Categories
General Questions
TaskPay is a pay-per-task platform that allows users to earn money by completing simple tasks online. These tasks include social media engagement, watching ads, website visits, and more. Users can also earn by referring friends to the platform.
Yes, TaskPay is a legitimate platform. We have thousands of active users who earn money daily by completing tasks. We maintain transparency in our operations and ensure timely payments to all users.
You can contact our support team through the Contact Us page. Alternatively, you can email us directly at info@taskpay.com. We aim to respond to all inquiries within 24-48 hours.
Account & Registration
Creating an account is easy! Click on the "Register" button at the top right corner of the page, fill out the registration form with your details, and click "Register". You'll receive a verification email to activate your account.
Yes, registration is completely free. You can create an account and start earning without any upfront investment. We also offer premium subscription plans that provide access to more tasks and higher earning potential.
KYC (Know Your Customer) verification is a process where we verify your identity to prevent fraud and ensure compliance with regulations. It involves submitting identification documents and social media profiles. KYC verification is required to withdraw your earnings and ensures the platform remains secure for all users.
You can reset your password by clicking on the "Forgot Password?" link on the login page. Enter your registered email address, and we'll send you a password reset link. Click on the link in the email and follow the instructions to create a new password.
Tasks & Earnings
Our platform offers various tasks including social media engagement (following, liking, sharing), watching ads, visiting websites, clicking on ads, subscribing to channels, and more. The tasks are simple and can be completed within minutes.
Earnings per task vary depending on the type and complexity of the task. Simple tasks like clicking on ads may pay between $0.01 to $0.05, while more complex tasks like social media engagements can pay up to $0.25 or more. Premium users generally have access to higher-paying tasks.
The number of tasks you can complete per day depends on your subscription plan. Free users can complete 2 tasks per day, while premium users can complete more tasks based on their plan level. The exact number is specified in the plan details on the subscription page.
We have an automated system that verifies task completion. Additionally, for social media tasks, we use the social media accounts you provided during KYC verification to check if you actually performed the required action. Attempting to cheat the system may result in account suspension.
Payments & Withdrawals
The minimum withdrawal amount varies based on your subscription plan. For free users, it's typically $10, while premium users may have lower minimum withdrawal amounts. You can find the exact amount in your plan details or on the Money Box page.
We offer various withdrawal methods including bank transfers, cryptocurrency (USDT, Bitcoin, etc.), and digital payment platforms. Available methods may vary by region. You can view all available options on the withdrawal page in your Money Box.
Withdrawal processing times vary depending on the payment method. Cryptocurrency withdrawals are typically processed within 24 hours, while bank transfers may take 1-3 business days. During peak periods, processing times may be slightly longer.
Yes, there are small fees for withdrawals, which vary based on your subscription plan and the withdrawal method. Free users typically have higher fees compared to premium users. The exact fee percentage or amount is displayed when you initiate a withdrawal.
Referrals & Commissions
Our referral system allows you to earn a commission on the earnings of users you invite to the platform. Each user gets a unique referral code, and when someone registers using your code, they become your referral. You earn a percentage of their earnings for as long as they remain active.
The referral commission percentage depends on your subscription plan. Free users typically earn 5% commission, while premium users can earn up to 20% or more, depending on the plan. The exact percentage is specified in your plan details on the subscription page.
You can refer people by sharing your unique referral link or code, which can be found on your Referrals page in the dashboard. You can share this link through social media, email, messaging apps, or any other communication channel. When someone clicks on your link and registers, they are automatically added as your referral.
Referral contests are special events where users compete to refer the most people to the platform within a specific timeframe. Winners receive cash prizes or other rewards. To participate, you pay a small entry fee, and you must meet the minimum referral requirement. Details of active contests can be found on the Referral Contests page in your dashboard.
Security & Privacy
We take data protection very seriously. All personal information is encrypted and stored securely on our servers. We do not share your information with third parties without your consent, except as required by law. Our platform uses SSL encryption to ensure secure data transmission, and we regularly update our security measures to protect against emerging threats.
Yes, your payment information is secure. We use industry-standard security protocols for all financial transactions. We don't store your complete banking details or card information on our servers. Instead, we work with reputable payment processors like Paystack for secure payment processing.
Yes, you can request to delete your account and all associated data from your account settings page. Once confirmed, we will permanently delete your account and personal information from our active databases. Please note that some information may be retained in our backup systems for a limited period or as required by law.
To keep your account secure, we recommend using a strong, unique password, enabling email notifications for account activities, not sharing your login credentials with anyone, and logging out when using shared computers. If you notice any suspicious activity on your account, contact our support team immediately.